Purolator is a leading integrated freight, package and logistics solutions provider. With more than 10,000 employees in Canada and the United States, and more than $1.6 Billion in annual revenue, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure.
Reporting to the President and CEO, Ken provides overall executive leadership for the Human Resources function. Included in Ken's direct reporting responsibility are more than 130 team members across a broad spectrum of activities, including Corporate Communications, Health and Safety, Organizational Change Management, Organizational Development, Learning and Development, HR Service Delivery, Labour Relations, Talent Acquisition and Total Rewards.
Chris Taylor CHRO Best Buy Canada
Chris Taylor is the Chief Human Resources Officer for Best Buy Canada. In this role, he oversees the wellbeing of more than 12,000 employees across the country, leading the HR teams supporting all Best Buy and Best Buy Mobile stores, distribution centres, and the corporate headquarters in Burnaby, B.C.
Chris joined the company in 2004 as a Human Resources Manager and has served in a breadth of human resources, talent development and employee relations leadership roles since, most recently as Vice President, Human Resources.
A natural innovator and champion of corporate culture and change management, Chris has led the company through key growth and rewards initiatives over the years that have advanced Best Buy Canada to becoming one of the top employers in Canada.
Prior to joining Best Buy, Chris held leadership roles with The Home Depot and Office Depot.
Chris holds a CPHR designation, along with an MBA from the University of Fredericton.
Ron Hyson SVP, HR Giant Tiger Stores Limited
Ron Hyson represents the Human Resources department on Giant Tiger’s Executive team. Along with the other members of the Executive, he is responsible for setting the overall strategic direction of Giant Tiger. With over 240 retail stores and 10,000 employees across Canada, Giant Tiger is an iconic Canadian brand and success story.
Ron has led the Human Resources team since joining Giant Tiger in 2016. Previously, Ron has held the senior Human Resources role in a wide range of industries including mining, manufacturing and consumer packaged goods. His diverse portfolio has enabled significant experience in both Canada and the United States along with holding senior positions outside of human resources in the areas of: supply chain management, strategy, workplace safety, food safety, process improvement and privacy. This cross section of experience gives him a non-traditional approach to human resources.
With 22 years in human resources, Ron has distinguished himself as a change champion, technology advocate, and organizational capability devotee. Ron’s leadership qualities help unlock the potential of Giant Tiger associates across the country to deliver on the Giant Tiger brand promise to our customers and communities.
Ron holds a Master of Industrial Relations degree from Queen’s University and a Bachelor of Commerce from Dalhousie University.
Leona McCharles VP, Global Recruitment RBC
As head of talent acquisition for RBC, Leona is focused on driving an exceptional candidate/employee experience in support of RBC’s vision of becoming a digitally enabled relationship bank.Using AI and other innovative approaches to simplify how we attract Best Talent, Leona is actively engaged in attracting, engaging, and redeploying talent all over RBC.
Leona is a founder of RBC Amplify - a 16-week internship where students are encouraged to disrupt the bank, and leads the recruitment of nearly 2,000 students and recent graduates annually. She is also a member of the Partnership to Advance Youth Employment (PAYE) Board
Cathy Sprague EVP, HR Bruce Power
Cathy Sprague is the Executive Vice President of Human Resources at Bruce Power. Her role is to oversee Bruce Power’s Human Resources function including Labour Relations, Recruitment, Talent Management, Employee Engagement, Wellness and Total Rewards.
Along with the Chief Executive Officer and the other Executive Vice Presidents, she also serves as a member of the Bruce Power Executive Team and is a member of the management committees dealing with pension administration, human resources and code of conduct.
Prior to Bruce Power, Cathy served as the Corporate Vice President of Human Resources with J.D. Irving (Irving Group of Companies) as well she was the Canadian Vice President of Human Resources for Coca-Cola Enterprises in Toronto. In addition to the leadership of the Human Resources function for Canada, she was also on the North American HR Leadership team designing and developing HR programs and services for North America. From 1998 to 2007, Cathy the was Executive Director of Human Resources at the Canadian Broadcasting Corporation with overall responsibility for CBC Radio, CBC Television and digital platforms.
Cathy graduated from Mount Saint Vincent University, holds a Bachelor of Commerce from St. Mary’s University and a Master of Business Administration from Athabasca University. In addition, she is a graduate of the ICD Program from the Rotman School of Business and holds the ICD.D designation through the Institute of Corporate Directors.
Nancy Nazer SVP, Organization Development Rogers Communications
Nancy Nazer joined Rogers in July 2014 as Senior Vice President, Organization Development. She brings over 20 years of experience in the areas of organizational and leadership development in large organizations, across multiple industries. In her role, Nancy leads over 200 learning professionals all focused on driving organizational performance through proven talent and development strategies.
Prior to joining Rogers, Nancy spent seven years at TD Bank leading in a number of executive HR roles in the areas of Organization Development. While there, she played an instrumental role in driving a winning people and talent agenda to differentiate TD as one of Canada’s Top Employers and Inclusive workplaces. Nancy also spent nearly a decade at Bell Canada where she implemented several award-winning programs that focused on growing talent.
Nancy’s work has been recognized by the Conference Board of Canada, Corporate Leadership Council and the Brandon Hall Learning Awards. She is frequently published and quoted in trade publications such as HRPAO and Corporate Leadership Council.
She holds a Master’s Degree and a Ph.D. from the University of Toronto and is married with two children.
Adrianne Sullivan-Campeau VP, HR Allstate Insurance Company of Canada
Adrianne is a strong business and people leader with broad experience in all aspects of Human Resource Management including talent management, policy creation, employee relations, compensation and incentive management. She has worked in industries with complex regulatory requirements and has international experience across the U.S., Canada, Europe, Latin America and India.
Over the last year, Adrianne led her team through the development of a refreshed Human Resources vision, mission and strategy for 2018 and beyond. A key driver of this work focused on how Allstate will sustain a Healthy Workplace and build a holistic culture of engagement, wellness and inclusion.
Adrianne has a Bachelor of Arts from the University of Illinois and a Master of Business Administration from Michigan State University. She is a member of the Human Resources Professional Association of Ontario, the Council of Human Resources Executives and the Society for Human Resources Management.
Malcolm (Mal) Griffin VP, HR Interior Health
As VP, HR, Mal Griffin is focused on the valued employees and medical staff across Interior Health. He provides leadership in the areas of people, organization and culture development; recruitment and employee experience; workplace health and safety; employee and labour relations; compensation, benefits and health human resource planning; and strengthening partnerships with post-secondary institutions.
Previously, Mal was Vice President and Chief Information Officer. During that time he and his team led Interior Health through its most broad and comprehensive clinical and business information systems change to date. Mal has been with Interior Health since 1997 and his experience includes leadership and management in the areas of diagnostic imaging, laboratory, pharmacy, biomedical engineering, staffing services, and clinical and business information management and technology.
Mal has more than 25 years of health-care experience, holds an Executive MBA from the University of Fredericton, and a Bachelor of Business Administration degree from Simon Fraser University. In 2009, Mal was named one of Computer World's Premier 100 IT Leaders.
Interior Health is a $2B publicly funded organization with 18,000 employees, 1,600 physicians, who collectively are responsible for delivering health services to 765,000 citizens in the lower east portion of BC.
Ashley Dalziel Chief People Officer Freshii
Ashley Dalziel is the Chief People Officer at Freshii. Before joining Freshii in February 2016, Ashley spent nearly a decade at lululemon athletica, building their global recruitment strategy and promoting employee growth and engagement. With a strong background in recruitment, employment branding, training, talent management and leadership development, Ashley understands how to strategically build leadership capabilities and invest in people, as this is what brings experiences to life in Freshii stores. People Culture is a critical pillar of Freshii’s success - in fact, in 2016 they were awarded Best Workplace Culture, at the Canadian HR Awards, and in 2018 were named in Mogul's Top 100 Innovators in Diversity and Inclusion. Freshii’s commitment to people and it’s distinct culture will continue to power the growth of the company - allowing the brand to achieve its mission of helping citizens of the world live better by making healthy food convenient and affordable.
Judy Doggett Chief People Officer Harris
As Chief People Officer, Judy works with the CEO and the Executive Leadership team to ensure that our “Employees First” Strategy is implemented and top of mind for all Harris leaders and operationalizing HR to be a strategic partner.
Judy joined Harris in December 2012 as an HR Coach and Leadership Consultant for the Utility Group. Since that time she has had the opportunity to manage both the Leadership Development and Human Resources teams.
Judy holds a Bachelor of Arts in Sociology from Queen’s University as well as a Post Graduate Diploma in Human Resources from Humber College. She is a certified Coach in the Lominger framework and an advocate for Leadership and Employee Development. Prior to joining Harris Judy held a variety of roles within Human Resources with a focus on succession planning, performance management and attraction and selection.
Glenda Rouleau Chief Administrative Officer Catholic Social Services of Alberta
With a career spanning 30 years, Glenda Rouleau is an executive Human Resources professional, providing strategic leadership for HR functions across several industries in Alberta including construction, food manufacturing, financial services, biotechnology, consulting and not-for-profit sectors. She has been an executive team member for award winning organizations including one of “Canada’s Best Managed Companies” and the “Biotechnology Company of the Year”. She has built teams that have delivered best in class results for their organizations.
Glenda joined Catholic Social Services of Alberta in August 2016 as Senior Vice President, HR. Over a period of 18 months, she lead the transformation of a traditional HR function into a strategic partner and value-added service to 1800 employees and 700 volunteers in Edmonton and Central Alberta. Recently promoted to Chief Administrative Officer, she is a member of the senior executive, and has oversight of HR, volunteer services, information technology, charitable fundraising, community relations and communications for the agency.
Megan MacRae Executive Director, HR Toronto Transit Commission (TTC)
As a member of the TTC Executive team, Megan oversees the provision of all Human Resources services throughout the organization including labour relations and collective bargaining, compensation and recruitment, occupational health and employee development. Additionally, she oversees the TTC Fitness for Duty program, having led the introduction of random drug and alcohol testing at the TTC. Megan has her undergraduate degree in Industrial Relations from McGill University and her Masters in Industrial Relations (MIR) from Queens University.
Giri Rajamahendran SVP, Human Capital Silverbirch Hotels
Mr. Rajamahendran is a strategic human capital leader with over 20 years of experience driving key business results through collaborative development and management of the human capital function. Giri is adept at leading the full human capital function, including strategy development, board management/governance, talent management, total rewards, labour relations, change management and payroll. During his career, he has consulted and worked in a variety of small, medium and large sized organizations within the hospitality/gaming, wood products, energy, real estate and life sciences industries. He began his career with a Bachelor of Commerce degree from the Sauder School of Business at the University of British Columbia.
Mary Federau EVP & CHRO Mattamy Homes
Mary Federau is the Executive Vice-President and Chief Human Resources Officer at Mattamy Homes, North America’s largest privately owned homebuilder with $3.2 billion in revenue. Concurrently, she is the Chair of the Peter Gilgan Foundation.
Previous to joining Mattamy in 2010, Mary was the EVP Global Human Resources of MDS Inc., an international life sciences company headquartered in Toronto.
Prior to joining MDS, she held several executive roles at the Hospital for Sick Children in Toronto, including Senior Vice-President of Child Health Services (Operations), Senior Vice-President of Corporate and Professional Services, and Director of Strategic and Financial Planning.
Mary holds an MBA from the Richard Ivey School of Business, and was named one of Canada’s Top 40-Under-40 in 1997. Mary has obtained the Chartered Director designation and currently serves on the board of Parks Foundation Calgary and Good Shepherd Ministries in Toronto.
Sonia Boyle VP, HR TD
Sonia Boyle is VP Human Resources, TD Bank Group, supporting numerous functions including Compliance, Legal, AML, Enterprise Project Delivery Excellence (EPDE), Marketing, and Communications & Public Affairs (CAPA). Her career expands 25+ years within progressive, senior HR roles in industries as diverse as healthcare, manufacturing, and professional services.
Sonia joined TD from GE Canada, where she was VP Human Resources, and led the HR strategy for the country, providing leadership and direct responsibility for GE Canada's 7000 employees. In this role, she had responsibility for talent, compliance and HR operations, including talent acquisition, learning and development, total rewards and labour relations. She was also the Executive Champion for the GE Women's Network in Canada. Under her leadership, GE Canada achieved Top 100 Employer status in 2014, 2015 and 2016. Prior to this role, Sonia was VP Human Resources for GE Capital Canada. Prior to joining GE, she held senior roles at Maple Leaf Foods and Deloitte.
Sonia holds two Bachelor of Arts degrees, in Labour Relations and Sociology, from McMaster University. She has also obtained her post-graduate Certificate in Human Resources Management and holds the designation of Certified Human Resources Leader (CHRL). She is an active member of the Human Resources Professionals Association of Ontario (HRPA).
She is a Member of the Board of Governors for Junior Achievement of Central Ontario and Co-Chair of the Governing Body for the Toronto CHRO Leadership Summit. She sits on the Advisory Council (Eastern Canada) for the Conference Board of Canada Council for HR Executives as well as for the IPMI HR Management Institute.
Kylie Jimenez Head of HR Toyota Canada Inc
With over 20 years of industry experience, Kylie is known for using her passion for the field to fuel her work endeavors. As head of HR for Toyota Canada Inc., Kylie consistently takes an innovative and strategic approach to her work in order to set the organization up for long-term growth.
She has extensive experience in driving organizational transformation, with accomplishments in the areas of strategy development and implementation, change management, talent development, organizational design, cultural transformation and employee engagement. She is as a key advisor to leaders in the business, and under her leadership has created a culture of transparency, accountability and community.
Prior to joining Toyota Canada Inc., Kylie held a number of positions in some of the world’s leading organizations including Johnson & Johnson and General Mills, and has worked in a number of industries spanning pharmaceuticals, biotech, retail and consumer packaged goods. As head of HR for Toyota Canada Inc., Kylie is known and valued for her ability to enhance organizational effectiveness through the unique and sophisticated HR programming she inspires.
Jocelyn Carpenter Director, HR – Canada Louis Vuitton
Jocelyn Carpenter is the Director of Human Resources Canada at Louis Vuitton. She has over 15 years of Human Resources experience in Retail, Wholesale, IT and Advertising industries. Having spent the last 10 years at dynamic, fast growth companies she has developed strong leadership skills and the ability to react quickly to shifts in talent strategies as the needs of the business shift. Prior to joining Louis Vuitton, Jocelyn worked at Under Armour, Kobo, lululemon and Publicis Canada creating HR strategies across Canada, North America and Globally.
Tony Frost Professor, Strategy and Economics Ivey Business School at Western University
Tony Frost is Associate Professor at the Ivey Business School at Western University. He completed his Ph.D. at MIT’s Sloan School of Management and holds a Bachelor of Commerce degree from the University of British Columbia.
Dr. Frost has been a member of the Ivey faculty since 1996 and was the director of the school’s MBA program in 2007-8. He has taught courses in strategic management, economics and international business. Dr. Frost has taught on numerous Ivey executive programs in Canada and Asia, including the Ivey Management Development program and Accelerating Management Talent. He has also worked with corporate clients in a wide range of industries.
Dr. Frost’s research interests revolve around strategy and competition in a global context. The main focus of his research is on technological innovation and cross-border learning in diversified multinational enterprises. Dr. Frost’s work has been published in leading journals such as Harvard Business Review, Strategic Management Journal and the Journal of International Business Studies.
In the classroom, Professor Frost teaches subjects in the overlapping domains of strategy, economics and public policy. Dr. Frost specializes in helping students understand the strategic implications of “big picture” issues such as macroeconomic shocks, technological change and regulatory/policy shifts.
Leanne Lewis Program Leader Box of Crayons
Leanne has over 25 years of experience in sales, sales management, leadership and management education. She earned an honours business administration degree from the Ivey Business School at the Western University, in Ontario. After graduation, she joined the faculty, teaching a first-year business course and acting as a consultant to businesses in many different industries. She then began a sales career and took on senior leadership positions involving managing all aspects of operations, including recruiting, leading, developing and coaching teams of high-performing employees.
She started her own coaching and facilitation company in 2007 and has delighted clients around the world with her open and engaging facilitation skills. Her experience with clients spans many industries, including financial services, retail, manufacturing, telecom and health care.
Leanne is an avid runner and cyclist, and when she is not working, she enjoys watching her three busy children compete in numerous activities in Vancouver, British Columbia.
Chris Bjorling President Fidello Training Technologies
Chris founded Fidello in 1987 and he brings over 28 years of experience in consulting and solutions development in the area of performance improvement and human resource development. A strength of Chris' is his ability to identify and address the unique needs of each individual client and help them design and deliver human resource solutions that give them a competitive advantage in their marketplace. He has helped his clients create or modify systems designed to attract, develop, reward, and retain individuals who can meet the organizations high standards of strategic performance while enhancing their culture.
He designed and initially developed Fidello's HR Web™ product line. HR Web is Fidello's internet based software system used by customers worldwide. This system is modular in its design with modules supporting; competency assessment, managerial review, gap analysis, learning resource identification, developmental planning, ascension and succession planning, performance management, organizational assessment and reporting, 360 degree assessments, learning management, and much more.
Over the years Chris brought his experience to help enable his clients to succeed. A partial list of his clients is: Xerox, Avon, EDS, the United Nations, United States Army, United States Air Force, United States Marines, United States Navy, Department of Veteran Affairs, 3M, Home Box Office, Aveda, Bristol-Myers Squibb, Harley-Davidson, Johnson & Johnson, University of Calgary, Amgen and many more.
Chris is a graduate of Brigham Young University. He resides in Upstate New York with his wife Heidi and their seven children. Chris is active in his community participating in a variety of community based organizations.
Michael Arblaster Partner Windley Ely
Mike is a Partner at Windley Ely and oversees the Appeals division and general claims management operations for several of Windley Ely’s largest clients. Additionally, he is Head of Business Development and Partnerships, responsible for company growth across Canada.
Mike is an expert at creating customized claims management solutions for Canada’s largest employers to maximize client productivity while minimizing overall workers’ compensation expenses. In addition, he has worked on several large account management projects involving reclassifications, account restructuring and historical claims audits.
Mike holds an MBA from the Richard Ivey School of Business, graduating Magna Cum Laude. Prior to his time at Windley Ely, Mike was an Investment Banker at TD Securities, responsible for advising on mergers and acquisitions of large Canadian public companies.
Sally De Rosa CHRO HRWize Human Resources Business Partner Diabsolut
Sally De Rosa, CRHA, has been an HR professional since 2007 and an entrepreneur since 2013. With 10 years of experience in HR management, Sally was inspired by the growing need for strategic people management in small to medium businesses, so she founded HRWize.
Whilst simultaneously heading up HRWize, Sally is the Human Resources Business Partner at Diabsolut Inc., a technology implementation and consulting business. She holds a BA from Concordia University with double majors in Psychology and Human Relations, a graduate certificate in HR Management from HEC Montreal and a certificate in Comprehensive Project Management from McGill University.
She is active in the HR community and has contributed as a committee member at Dress for Success Montreal, a board member at CACEE, and has been invited to speak, panel and contribute as a subject matter expert at HEC Montreal, Concordia University and McGill University. As a tireless entrepreneur, business partner, blogger, podcaster, coffee elitist and mother, Sally is truly a dynamo to pay close attention to in the HR Tech space.
Mathieu Baril Managing Director DDI Canada
As Managing Director of DDI Canada, Mathieu leads a group of well-respected business strategists who partner with many of the country’s most prestigious organizations, in crafting best in class programs adapted to their needs and vision. His15 years of consulting experience continues to help leaders make sound decisions in the areas of selection, executive development, and succession management.
Tony Culhane President & Owner TeksMed Services Inc.
Tony Culhane, President and Owner of TeksMed Services Inc., has over 30 years of experience in the disability claims management industry. Working for some of the largest reinsurance corporations, Tony travelled the world giving lectures to insurance companies gathering and spreading knowledge of disability claims management technics in Europe, South Africa and America. By 2012, Tony was the President of TeksMed and was instrumental in developing a set of best practices for the firm. Tony has not only brought a wealth of knowledge to the company, but his quest for continuous improvements has also led to some innovative offerings. “What sets us apart from other companies,” says Tony, “is that we are offering services that are totally unique, such as our new expedited health care.”
Martin Paquette VP TeksMed Services Inc.
Martin Paquette, Vice President of TeksMed Services Inc., combines both passion and strategy for all things business. Martin has over 10 years of experience in management, consulting and marketing; bringing a unique approach to helping businesses benefit from a true partnership return on investment. To complement TeksMed’s disability management programs, WorkAbility and DMS, Martin was instrumental in the development of innovative solutions such as QuikCare Platinum and QuikCare Mental Wellness. These solutions incorporate the unique offering of expedited health care and mental health making these unobtainable services quickly accessible to employers and their employees. “I see companies as organisms,” says Martin “each department working as a vital organ for the overall functioning of the body; the faster we can help employees back to work, the quicker the department and thus the company can move forward and grow.”
Dane Jensen Instructor, Queen’s Executive Education CEO, Performance Coaching Inc.
Dane Jensen is an expert on strategy and leadership, and a furious cross-pollinator between the podium and boardroom. As Performance Coaching’s CEO, he advises other CEOs and Senior Leaders in both sport and business. Dane’s extensive global experience includes work across North America, Asia, and Europe. He has worked in industries from financial services to industrial manufacturing, with small businesses and Fortune 100 companies, and with CEOs and front-line managers. Across all of his experience, he has focused on helping his clients meet one crucial challenge: equipping leaders with the clarity and skills necessary to execute winning strategies.
Wendy Hoffmann HR Director Catholic Social Services of Alberta
A seasoned Human Resources Professional with over 25 years’ experience in all disciplines of HR. Wendy brings a wealth of experience across a diverse range of industries including telecommunications, professional services, oil and gas, consulting and most recently not-for-profit. Wendy is equally comfortable working with Senior Leaders and Front Line Employees alike. Dedicated to supporting others in finding success in their careers and making the connections between talent and organizations.
As an HR Professional, Wendy has worked with large and small organizations in various stages of their business cycles. She has experience with HR process, policy development and implementation, benefit design and management, compliance, employee relations and performance management, HR strategy development and implementation, recruitment and compensation. Wendy is currently the HR Director for Catholic Social Services and is responsible for the HR and Volunteer Service teams.
In addition, Wendy has served on not-for profit boards and currently is the Chairperson for Linking Generations, a not-for profit that brings seniors and youth together so they can share their knowledge and life experiences, while encouraging volunteering and social responsibility in our youth.
Jennifer Rozon VP McLean & Company
Jennifer Rozon is the Vice President of McLean & Company. She manages the overall vision and strategy for research, product development, business development, and customer experience. She is passionate about elevating HR departments and translating innovative ideas into execution through inspired team members. Jennifer is an analytical leader who drives bottom-line results while staying people focused and embraces change as an opportunity to drive breakthrough performance. She is a firm believer that creating an exceptional employee experience will in turn create a better member experience.
Since joining the organization in 2006, Jennifer has held positions in research, business development, corporate strategy, and product development. Jennifer pioneered some of the first blueprints and diagnostic products, including the development of the Employee Engagement Program.
Prior to joining McLean & Company, Jennifer held roles at Human Resources and Skills Development Canada, BlackBerry, and Wal-Mart. Jennifer received her Honors Business Administration from the Ivey Business School at Western University.
Virginie Bronsard Senior Director, HR CN
At CN, Virginie currently leads a team that handles talent acquisition, workforce planning, onboarding, diversity & inclusion, and employee communications. In her role as Senior Director of HR, Virginie executes strategies focused on driving effective strategies to attract and retain performing and safe employees in Canada and the US. In addition, she leads the organization’s diversity and inclusion initiatives which have allowed CN to be recognized on the number of fronts including: the Top 100 Employers in Canada (3 consecutive years), Top 10 Employers in Canada (2 consecutive years), Top 50 Diversity Employer in Canada as well as receiving the Top Military Friendly award and the Employment Equity award.
Virginie has held senior HR roles within a variety of industries. Prior to CN, Virginie was the HR Lead Director at the Yellow Pages Group, where she lead a team of 35 HR professionals throughout Canada and in the USA including HR consulting, internal communications, organizational development, talent acquisition and labour relations. Previously she was at the Canadian Cancer Society, Sodexo Canada, PROCREA BioSciences, the Montreal Stock Exchange and RBC.
Jeff Sutton VP, Leadership & Organizational Development Aecon
As VP Leadership & Organizational Development and as a member of the Aecon Senior Leadership Team, Jeff has the responsibility of ensuring Aecon has an integrated system of Talent Assessment and Development programs, processes and tools. His goal is to ensure all employees have the learning and development opportunities that will enable them to build their careers with Aecon.
Most recently, Jeff has had the opportunity to develop the “Aecon University”, which provides Learning and Leadership Development opportunities for all our employees and is a cornerstone of Aecon’s core value of developing a Learning Culture.