VP, Chief Diversity Officer
Froedtert & Medical College of Wisconsin
Andres Gonzalez has worked in the non-profit sector for over 20 years. He has been instrumental in creating culturally and linguistically competent programs. He serves as the Vice President, Chief Diversity Officer at Froedtert & Medical College of Wisconsin located in Milwaukee, WI. He provides direction to the Office of Diversity & Inclusion where he leads Diversity & Inclusion strategic initiatives that include: Community Engagement, Diversity Action Teams (DATs), Diversity & Cultural Competence Education, Emerging Markets Initiative, Health Equity, Inclusion Advocates, Language Services, Leadership Development, Supplier Diversity and Talent Acquisition.
In his previous role, Mr. Gonzalez served as the Chief Diversity & Inclusion Officer for Baystate Health in Springfield, MA from November 2012 to June 2015. He provided direction to the Office of Diversity & Inclusion where he led the strategic initiatives system wide that included: Business Employee Resource Groups (BERGs), Diversity Council, Leadership Development Initiative, Diversity & Cultural Competence Education, Supplier Diversity and New England’s premier Diversity Conference.
Mr. Gonzalez served as the Director, Diversity & Community Outreach and Interim Supplier Diversity Director at Cleveland Clinic Health System from February 2007 to October 2012. He provided direction to the Office of Diversity & Inclusion where he led the strategic initiatives system wide that included: Employee Resource Groups, Diversity Councils, Language Enrichment and Supplier Diversity Programs and Community Outreach initiatives.
Mr. Gonzalez has worked in the community based sector providing leadership as Executive Director for Hispanic Urban Minority Alcoholism and Drug Abuse Outreach Program (UMADAOP), a chemical dependency prevention, intervention and treatment agency from October 1994 to December 2004. He also led efforts as the Executive Director of El Barrio, a workforce development agency that serves the Hispanic/Latino community in the Near West Side of Cleveland from January 2005 to February 2007.
Mr. Gonzalez holds a Bachelor’s Degree in Biology from Cleveland State University and a Master’s Degree in Education with a concentration on Community Agency Counseling from Cleveland State University. He also completed the certification program at Cornell University’s Industrial and Labor Relations Department and earned a Cornell Certified Diversity Practitioner/Advanced Practitioner (CCDP/AP) certification.
Mr. Gonzalez serves on the national boards of the following organizations: American Heart/Stroke Association’s Diversity Leadership Committee and Health Equity Taskforce, member of the National Forum for Latino Healthcare Executives (NFLHE) and the American Leadership Council for Diversity in Healthcare (ALCDH). He also serves on the following local boards: Employ Milwaukee-the Milwaukee Area Workforce Investment Board (MAWIB), Junior Achievement, La Causa, Inc., Nativity Jesuit Academy and Waukesha County Land Conservancy.
Mr. Gonzalez is a graduate of Cleveland Public Schools, a 2004 German Marshall Fund Fellow, an alumnus of: Esperanza (Cleveland, OH), Cleveland Bridge Builder’s Flagship Program, Leadership Cleveland and Next Generation Executive Leadership Program (The Partnership, Inc. based in Boston, MA).
Anna J. Kiger
Chief Nurse Officer System Vice President
Dr. Kiger is the Chief Nurse Officer and system vice president for Sutter Health, a not-for-profit healthcare system operating in the Northern California and San Francisco Bay area. As the system’s first Chief Nurse Officer, Dr. Kiger is accountable for executive nursing leadership, clinical nursing practice, education, and nursing research for the entire system. She works closely with members of the Office of Patient Experience, Sutter Health executive leadership team, operating unit leadership as well as our hospital leadership teams.
Along with the hospital Chief Nurse Executive team, Anna ensures that the highest possible standards of clinical effectiveness, cost effectiveness, and patient, physician and staff satisfaction are achieved.
She has responsibility for refinement of processes and models of care, patient safety, and patient satisfaction, as well as for professional nursing practice, nursing strategic plan development and implementation, and care strategy alignment with all disciplines.
Prior to her current position, Anna was the system Chief Nurse Officer and Vice President of Patient Care Services for Tenet Health Care, an $18 billion dollar for-profit health system based in Dallas, Texas.
As the system CNO Anna was responsible for the nursing operations of 81 acute care hospitals stretched across 16 states.
During her 16-year tenure at Tenet Anna worked with colleagues to design a system-wide approach to health care operations in areas such as quality, safety, growth and cost.
She is very proud of the eight hospitals who achieved Magnet or Pathway to Excellence designations which recognize excellence in nursing practice and patient outcomes.
Before joining Tenet in 1999, Anna was the associate vice president for nursing at Tulane University Hospital & Clinics in New Orleans, La., a 342-bed academic medical center owned by HCA Corporation a for-profit health care system. At Tulane, she was responsible for a nursing staff of over 650 full-time employees.
Anna received her undergraduate nursing degree from West Virginia University School of Nursing in Morgantown, West Virginia.
After recognizing she wanted to work in health care leadership roles, Anna obtained a Master of Science in Nursing Administration from Duquesne University in Pittsburgh, Pennsylvania. Her master’s thesis looked at the use of intuition in the decision making processes of clinical nursing staff members. Her thesis showed that experienced nurses use intuition during clinical practice without hesitation while novice nurses depend less on intuition and more on hard facts.
After starting her career in nursing leadership as an Assistant Nurse Manager of a Level I Trauma Center in West Virginia, Anna went on to obtain an MBA from Averette University in Danville, Virginia.
While in New Orleans, Anna obtained a Doctorate of Science in Public Health, Health Systems Management, from Tulane School of Public Health & Tropical Medicine. Her dissertation looked at the outcomes of patients following open heart surgery. Anna’s dissertation showed:
· that for patients 80 years or older, there are no benefits of having surgery done on-pump or off-pump which was a “hot topic” during the time she was studying at Tulane and
· patients have lower odds of mortality if their pre-induction heart rate is lower than 80 beats per minute.
While in Texas Anna received a Doctorate of Nursing Practice from Texas Tech University School of Nursing. For her capstone project Anna continued her research around preinduction heart rate and the odds of mortality. Her outcomes were disseminated across the Tenet system and changed the practices for preparing patients for cardiac and vascular surgery procedures.
Anna is a member of the editorial boards for the Journal of Nursing Administration (JONA) and the American Society for Health Care Risk Management’s Journal of Healthcare Risk Management.
Anna’s husband Earl, a former hospital controller, is retired and enjoying his “bucket list”.
She has two children, Grace lives in Victoria, Texas and is a pharmacist. Her daughter is expecting her first grandchild – a girl - in July 2016. Her son Wesley lives and works in Dallas.
VP, Talent & Change Management
Christopher Henry, Sutter Health, Vice President of Talent and Change Management,with a dual reporting relationship to Chief Enterprise Transformation Officer and Chief Human Resources Officer. In this role, Christopher applies his expertise in organization development and human resources practices to help Sutter achieve its strategic priorities related to a number of key initiatives, including workforce planning and analytics; talent acquisition and development; organizational change management and eLearning. Areas of focused leadership will include organization change initiatives, people-strategy development and performance management.
Christopher comes to Sutter Health from MGM Resorts International, where he has served as vice president of talent and organizational development for the past three years where he led the alignment of the company’s people philosophy with its business strategy through its talent acquisition and organizational development teams and the MGM University. Before that, he served two roles for Kaiser Permanente Health Plan’s Northwest Region in Portland, OR; director of learning and organizational development and senior manager for national management development. Christopher holds two bachelor’s degrees—in psychology and Spanish—from Knox College and a master’s degree in psychology from Golden Gate University. He is currently completing his doctorate in organizational leadership and business administration through Argosy University.
VP, Learning & Organizational Development
Diane is the Vice President, Learning & Organizational Development with AMITA Health. She is responsible for strengthening organizational performance by developing the knowledge, skills and abilities of leaders and associates. Her areas of expertise include:
- Executive coaching
- Leadership development
- Succession planning
- Change/transition management
- Performance management and employee engagement
- Mergers and acquisitions
Diane has twenty years’ experience as a learning and organization development consultant. She has led implementation of large-scale initiatives ranging from global talent management processes, system-wide change management and leadership development curriculum design.
In addition to her role at AMITA Health, Diane has also served as a:
- Senior Director at Kraft Foods, International
- Director of Staff Development at the Museum of Science and Industry
- Manager of Management Development at Exelon Corporation
- Senior Training Consultant and Officer of ABN AMRO, North America
Diane received her Bachelor of Science degree in Psychology from Loyola University Chicago, accredited with achieving Magna cum laude status. She received her Master of Business Administration degree from DePaul University Kellstadt Graduate School of Management. Her concentration of study at DePaul was Leadership and Change Management.
In addition, Diane has completed Executive Education courses at University of Chicago Booth School of Management and Kellogg School of Management at Northwestern University.
SVP, CAO, and CHRO
University of Wisconsin Health
Elizabeth T. Bolt is Senior Vice President, Chief Administrative Officer, and Chief Human Resources Officer for UW Health. In these roles, she provides strategic direction and enterprise oversight for functional areas including information technology, human resources, facilities and support services and marketing and public affairs. Within human resources, Ms. Bolt is charged with leading the organization toward seamless operations in all facets from recruitment and onboarding to compensation, learning and development and staff engagement.
Ms. Bolt has also served as Vice President for Human Resources at the University of Connecticut Health Center. There she was responsible for human resources for all components of the health system including the hospital, physician practice plan, medical school, dental school, correctional managed health care and related entities.
Ms. Bolt formerly held the position of Senior Associate Dean at the UW School of Medicine and Public Health, where she was responsible for a variety of administrative functions including human resources administration for faculty and staff.
Ms. Bolt has served on several committees for the Association of American Medical Colleges including the Group on Business Affairs Steering Committee and the Leadership Search and Selection Advisory Committee. She also has served as assistant dean for business affairs for the schools of education, health sciences and social welfare at UW-Milwaukee and has held several management positions in hospitals and health care systems in the Milwaukee area. She holds a bachelor’s degree from Calvin College (Mich.) and a master's degree in health care management from UW-Milwaukee.
Adena Health System
Jay Justice serves as the Chief Human Resources Officer for Adena Health System in Chillicothe, Ohio. He assumed the leadership role for Adena in early 2016. He is responsible for all human resources, organizational development, and talent acquisition – including the GME programs.
Jay previously served as the Chief People Officer for Hospital Sisters Health System in Springfield, Illinois. He has over 30 years of health care human resources, strategy and board leadership experience. Prior to joining HSHS, Jay served as Senior Vice President and Practice Leader for Leadership Governance at Integrated Healthcare Strategies in Minneapolis, Minnesota. Before he joined HIS, he served as Partner and National Practice Leader at Cross Country Consulting in St. Louis, Missouri, specializing in providing human resource solutions to academic medical centers, health systems and large integrated physician practices. He was a National Practice Leader for the Integrated Healthsystems Consulting Group for Towers Watson. Jay began his focus on healthcare serving as the first Senior Vice President, Human Resources at BJC Healthcare in St. Louis, Missouri.
Prior to his healthcare leadership roles, Jay was the Senior Vice President, Human Resources for Bank of America in St. Louis, Missouri. He also practice law in the late 1970’s with an emphasis on labor law as the Assistant City Attorney in Kansas City, Kansas.
Jay received his Juris Doctor from Washburn University School of Law in Topeka, Kansas and a Bachelor’s Degree in Integrated Social Science from Rockhurst University in Kanas City, Missouri.
Adena Health System includes three hospitals in Chillicothe, Waverly and Greenfield, Ohio with five regional clinics. Adena provides comprehensive care for over 400,000 people in south central and southern Ohio. With over 3,000 caregivers and 400 medical practitioners, Adena is the major employer in its region.
Executive VP and Chief Talent Officer
Parkland Health & Hospital System
Jim Dunn is the Executive Vice President and Chief Talent Officer for Parkland Health and Hospital System in Dallas, Texas. Jim serves as a member of the executive leadership team overseeing the people and talent operations for the 12,000 employee system, including human resources operations, diversity and inclusion, patient and employee experience and their learning and development structure, Parkland Academy. Prior to joining Parkland, Jim served as the Executive HR and Learning executive for the Office of Learning and Performance Development for the Cleveland Clinic, Chief Learning Officer for Texas Health Resources and the National Vice President, Human Resources and Talent Retention Strategy for the American Cancer Society in Atlanta, Georgia. His work history also includes progressively responsible roles with the Georgia Tech Research Institute (GTRI), BP/Amoco Corporation, and leading the global human resources operations for former President Jimmy Carter at the Carter Presidential Center in Atlanta.
Jim holds an undergraduate degree in chemistry and macro-environmental science from Howard University, a Master’s of Public Health, with a specialization in occupational epidemiology and multiple doctoral degrees in education, organizational development and healthcare administration from Emory University, Benedictine University and the Medical University of South Carolina, respectively. Jim earned professional designations from the World at Work Society as a Certified Compensation Professional (CCP), Certified Benefits Professional (CBP) and Global Remuneration Professional (GRP). He received the designation of Human Capital Strategist (HCS) from the Human Capital Institute and holds both Senior Professional in Human Resources (SPHR) and Global Professional in Human Resources (GPHR) designations through the Society for Human Resource Management. He is also a registered professional mediator, specializing in workplace conflict resolution strategies.
As a registered OD consultant (RODC) with the Organization Development Institute, he has worked as adjunct faculty for Morehouse School of Medicine, University of Chicago, Emory University, and currently on faculty at the University of Texas at Dallas, Southern Methodist University and the Massachusetts Institute of Technology (MIT). Outside of the hospital and classroom, he serves on the Associates Board for the SMU Cox Business School, the Dean’s Advisory Council for the University of Texas at Arlington College of Nursing, the Greater Dallas Advisory Board for the American Cancer Society and the Editorial Board for the Patient Experience Journal for the Beryl Institute. Jim has conducted a decade of research and published in the areas of strategic HR and organizational development, gender communications, change management, and informal vs. formal organizational cultures. His most recent book, “Unintended Consequences: How Healthcare Reform Can Save Strategic HR,” is currently in press and due out in summer, 2016 under Charles Pinot publishing,
Jim was honored by selection as the US keynote conference speaker for the 2012 International HR and Organization Development Conference in Portugal for his work on strategic HR systems and is a current member of the 100 Black Men of America organization and has been featured in both Who’s Who in Black Atlanta and Who’s Who in Black Dallas publications. Nominated by his health system CEO, Jim was the recipient of the Outstanding Minority Business Leader Award from the Dallas Business Journal.
Bon Secours Richmond Health System
Jim Godwin is Vice President of Human Resources for the Bon Secours Richmond Health System and is responsible for the development and implementation of strategic human resources vision and goals for the organization. Bon Secours Richmond consists of five hospitals, dozens of outpatient facilities, college of nursing, school of medical imaging, and employs a workforce of over 9,000. Jim is also responsible for the Bon Secours Virginia Medical Group which spans both the Richmond and Hampton Roads regions, employing more than 600 providers. He has served in the Bon Secours ministry for 32 years as a leader in the Human Resources department in Central Virginia at the director and vice president levels. Currently he is the ranking Human Resources strategic business partner for Bon Secours Richmond Health System. Prior to joining the Bon Secours ministry, Jim served with the Hospital Corporation of America in Richmond and what is now known as Carilion Clinic in Roanoke, Virginia.
Jim earned an undergraduate degree in Psychology from the University of North Carolina at Wilmington and a Masters degree in Personnel Management from Lynchburg College. He is certified as a Senior Human Resources Professional (SPHR). He is past President of the Virginia Society for Healthcare Human Resources Administration (VaSHHRA) and received the Paul Guy Mentorship Award from the American Society for Healthcare Human Resources Administration (ASHHRA). He served as Chairman of the Henrico County Public Schools Career & Technical Education (CTE) Advisory Council and currently serves on the CTE advisory council for the for the Richmond Technical Center for Richmond City Schools. Jim on the board of the Richmond Chapter of the American Red Cross and board chairman of the church he attends where he previously served on the Finance and Staff-Parish relations committees and taught adult Sunday School for 25 years. He is a longstanding member of VaSHHRA, ASHHRA, and the Society for Human Resources Management (SHRM). He lives in Glen Allen, Virginia with his wife of 33 years. Jim’s hobbies include long distance running and classic British cars.
Baylor, Scott & White Health
Keri is proud to be part of Baylor, Scott & White Health, leading and contributing to achieve a great place to work for employees through strategies and programs embracing their mission, vision and values. Keri has twenty-five years of experience in developing HR strategies, structures and programs aligned to business specific needs across the technology, financial services, consumer goods, communications, manufacturing, transportation and healthcare industries. Companies range from small-cap to Fortune 500 companies with global operations across every continent, both publicly-traded and private equity. Keri is also an experienced leader in building and managing global HR functions including compensation, benefits, employee relations, talent management recruitment, learning and development, labor relations, employee engagement and communications. She is a leader in building high employee engagement culture and high performing organizations. Keri also has fifteen years of experience providing support and influencing Board of Director Compensation Committees. Her other areas of responsibility have included business development, marketing, finance and communications.
VP, Chief Experience Officer
Parkland Health & Hospital System
Vishal Bhalla joined Parkland in August 2016, leveraging his operations and Lean Six Sigma background to focus on the hiring and employment experience of both current and potential talent across the system. Vishal also oversees executive, mid-level and provider recruitment along with non-clinical positions. Together with key senior leaders and counterparts, he is developing a solution for Parkland’s “Wandering Patients” – a cross-functional initiative to reduce the volume of patients temporarily leaving the premises, resulting in increased patient safety risks, health hazards and costs to the system. The initiative has been presented as a study to the Institutional Review Board (IRB), coinciding with Vishal’s recent certification as a primary investigator for non-clinical human trials.
Prior to Parkland, Vishal held a comprehensive, successful career in the hospitality industry and has worked on four continents. As Director of Operations for Noralta Lodge Ltd, he oversaw twelve facilities with over 6000+ rooms. Vishal also served as a Director for Sandals Resorts International in the Caribbean. In that role and others, he led teams through turnarounds and gained reputable industry awards including Travelocity’s Award for Excellence and TripAdvisor’s #3 ranking for the Caribbean and Latin America.
Anne Arundel Medical Center
Currently, Ms. McGovern works at as Vice President, Human Resources at Anne Arundel Medical Center in Annapolis Maryland. In this role she has established the wellbeing framework to guide all workforce initiatives. Prior to her current role, Ms. McGovern worked at Chilton Hospital and Atlantic Health System in New Jersey. She has executive experience in various HR roles, including health benefits administration, talent development and recruitment. She has experience guiding hospital mergers and integration.
She has a master’s degree in Corporate and Organizational Communications from Fairleigh Dickinson University, Madison, New Jersey, and an undergraduate degree in Political Science from Lock Haven University, Pennsylvania. She is the author of the book The Happy Employee.
Ms. McGovern is a board member for the Anne Arundel Workforce Initiatives Board and the Anne Arundel United Way Partnership Board.
Corporate SVP of Innovation, HR and Performance Management
Vic Buzachero is currently a Corporate Senior Vice President with Scripps Health in San Diego. Since joining Scripps in 2001, Scripps has been recognized by AARP and Working Mother Magazine as a top employer as well as being ranked #60 by Fortune Magazine’s “100 Best Companies to Work For” in 2015. Vic has more than 30 years in human resources and health care experience. He joined Scripps from the Providence Health System. Prior to his tenure at Providence, Vic served as Senior Vice President of Human Resources and Organizational Development for the Banner Health System and as Senior Vice President of Human Resources for the Samaritan Health System, which is now a part of Banner. During this time, he led new programs for leadership development, service excellence, reduction in employee turnover, and improved employee satisfaction. His efforts at organization development and effectiveness were recognized by Franklin/Covey with a 1999 “Organization of Excellence” award. Vic has held senior executive roles in Presbyterian Health System (Texas Health Resources) and Baptist Health System. Vic is a frequent speaker at the national level and serves on the Board of Directors for various corporations.
CEO and Co-Founder
Michael Levy (CEO and Co-Founder of Online Rewards) has helped create Reward and Recognition Programs for over 400 US and Global organizations. His unique approach of leveraging a combination of monetary and non-monetary recognition activities have helped clients create authentic Cultures and valued Engagement programs that align Cultures with business objectives.
President & Co-Founder
Leanne Oatman, President and Co-Founder of RightSourcing is recognized within the healthcare industry as a Visionary, Pioneer, and Strategist. In 2001, Leanne embarked upon a groundbreaking endeavor to bring to healthcare and universities Managed Service Programs for the contingent workforce segment of the industry. Today she oversees all aspects of industry leading RightSourcing. Leanne has successfully guided more than 250 integrated delivery networks, hospitals, and academic institutions to successfully address their workforce challenges by minimizing their risk and simultaneously increasing efficiency and decreasing cost. She is a frequent speaker at industry conferences and published author. Leanne’s status as an industry leader has been acknowledged by numerous awards, including recently being identified by Staffing Industry Analyst as one of the top 100 most influential people within the staffing industry.
Director, Talent Acquisition
Adventist Health System
Cathy Henesey has over 25 years in Talent Acquisition and Sourcing experience in a variety of industries including IT, Manufacturing, Banking and Healthcare. Cathy's expertise includes transforming teams to maximize process efficiencies using innovative sourcing strategies, funnel analytics and workforce planning. Cathy graduated from Texas Tech University with an undergraduate degree in Business Management and an MBA in Human Resource Management. Cathy has spoken at many national conferences, including the ITAA CEO Summit, ERE Expo, ASHHRA, SOURCECON and quoted in various newspapers including the Wall Street Journal. She represented the staffing industry in Washington D.C. as a lobbyist for the Immigration Visa Quota bill and healthcare initiatives. Cathy currently serves as a Board member of the American Society for Healthcare Human Resources Administration. Cathy is certified as an AIRS Certified Internet Recruiter, SPHR, Just Culture Expert, LEAN/Six Sigma Green Belt, Certified LinkedIn Recruiter, and a CHHR(Certified in Healthcare Human Resources).
CEO & Founder
Yves Lermusi (aka Lermusiaux) is CEO & founder of Checkster. Checkster is a Career and Talent Checkup tool. Mr. Lermusi founded Checkster after 7 years at Taleo (TLEO) as President of Taleo Research. Prior to Taleo, Mr. Lermusi founded iLogos (acquired by Taleo) and held several positions in research and consulting organizations in Europe. Mr. Lermusi is a well known public speaker and a Career and Talent industry commentator. He is often quoted in the leading business media worldwide, including Fortune, The Wall Street Journal, Financial Times, Business Week, and Time Magazine. His articles and commentary are published regularly in online publications and business magazines. Mr. Lermusi was named one of the “100 Most Influential People in the Recruiting Industry” and his blog has been recognized as the best third party blog. Mr. Lermusi earned a degree in Physics and Philosophy, and has a diploma in Economics from the University of Brussels and from the University of London.
Senior Director, Client Relations
Gabriel focuses on strategic growth and customer satisfaction with corporate partners. Prior to joining CAEL, Gabriel spent over 12 years in higher education, primarily focusing on adult learning and workforce development. Most recently, Gabriel developed and led the corporate, association and government partnership team at Excelsior College as the National Director of Strategic Alliances.
Gabriel received his Bachelors in Business from Bryant & Stratton College and his MBA from Sage Graduate School of Management in Albany, New York. He is currently pursuing a Doctorate at Northeastern University, where his proposed area of research will focus on identifying correlations between competency based education programs and employee performance in the workplace.
Alexi Gharib Nazem
Co-Founder and CEO
Alexi Gharib Nazem, MD, MBA, is the co-founder and CEO of Nomad Health, the first online marketplace for freelance clinical work. In addition to leading Nomad, he is also a Clinical Assistant Professor of Medicine at Weill Cornell in New York. Previously, he led field operations for the Institute for Healthcare Improvement’s successful 100,000 Lives Campaign. Alexi trained in internal medicine at Brigham & Women’s Hospital in Boston after receiving an MD from Yale and an MBA from Harvard. He also holds a BS in Molecular Biophysics and Biochemistry from Yale.
Alex Kurmakov is currently the SVP of HR at Select Medical, a role he has held for the past year and a half. Prior to this role however, Alex has spent 17 years at Select Medical as the VP of HR Services & Workforce Analytics, Regional HR Director, Director of Compensation and Financial Analyst.
Alex graduated from Harvard University in 1999 and also received his MBA from Penn State in 2005.
Sr. HR Operations Manager
The Children’s Hospital of Philadelphia
Karen Feeney is the Sr. Human Resources Operations Manager at The Children’s Hospital of Philadelphia (CHOP), a consistently recognized leader in pediatric healthcare. Since joining CHOP in 2011, Karen has driven shifts in HR infrastructure and processes that have resulted in greater learning and operational effectiveness; she earned her Prosci Change Management Certification while there to better influence as well as lead key strategic plan initiatives that have strengthened workforce readiness across the organization for a competitive industry that has no tolerance for error. At CHOP, Karen has championed the expansion of workforce management capability across the organization through launch of a centralized Contingent Workforce Management (CWM) program, delivered through RightSourcing. Karen ensures CHOP leaders are supported through this effective talent management resource strategically designed to offer competitive labor options upon demand. The program has saved the organization over $2M in the past 3 years and offered valued exposure to additional progressive performance opportunities.
Chief Operating Officer
Impact4Health, LLC (a subsidiary of InclusionINC)
Dr. Maria Hernandez is a thought leader in health equity, population health and pay for success initiatives designed to address the upstream social determinants of health among vulnerable populations. As President of Impact4Health, a wholly owned subsidiary of InclusionINC, Maria currently leads the Alameda County Pay for Success Asthma Initiative which is testing the feasibility of reducing asthma related emergencies using health education and proven home based environmental interventions for children. Maria’s ground breaking efforts in Pay For Success Initiatives led her to attend a recent White House’ Office of Social Innovation and Civic Engagement convening on expanding the use of Pay for Success Initiatives.
Maria holds a doctorate in community psychology from the University of Texas at Austin and is an American Psychological Association Minority Fellow and Danforth Fellow. Maria is currently a Board of Trustee Member for the Alameda Health System and a Board of Director for AAA Mountain West Group, one of the largest clubs in the federation.
A first-generation Latina, born and raised in Southern California, Maria is bicultural and fluent in Spanish.
Juan Luis Betancourt
Juan Luis Betancourt is the CEO of Humantelligence, the world’s leading A.I. software for recruiting. For a decade, he was a Partner at Korn/Ferry International and Heidrick & Struggles, and CEO/Founder of his own successful executive recruiting firm, Gonza Executive Search. Previously, he had a global career as a general manager in the USA, France, Germany, Brazil, Mexico, Argentina, and Dubai. He also worked at Siebel Systems (now Oracle CRM) and at Procter & Gamble. While at Puma AG, as CMO & Chief Strategy Officer, he was responsible for re-launching the Puma sports brand globally in the late 90s, one of the most successful consumer brand turnarounds in the past 20 years. While in retail, Juan was CEO of the US division of Décathlon, the world's largest sports retailer and second-largest sporting goods manufacturer, as well as being a member of the executive operating committee, directly overseeing global initiatives that impacted retail operations, product ranges, IT, human resources, merchandising, expansion, real estate, logistics and the supply chain for the $25 billion, 100,000+ employee global retail group. Juan Luis also worked in business development alliances for Siebel Systems (now Oracle CRM), as they grew from $20M to $2.8B in revenue and from 200 to 13,000 employees in just 2.5 years.
Juan Luis Betancourt received an MBA from The Wharton School and an MA in International Management from The Lauder Institute, both from The University of Pennsylvania. He also received a bachelor's degree in economics from Harvard University.
VP, Product Innovation
Shawn is a convener, fixer and problem-solver who is firing on all cylinders when innovating or developing strategies to build and deploy successful business models and systems. At CAEL since 2006, she juggles a combination of business development, business strategy, product development and project delivery responsibilities. Shawn is a systematic thinker with strong interpersonal skills which she has leveraged to lead the creation of interactive workforce development strategies that increase awareness of, and job readiness for, the energy, telecommunications, healthcare, early childhood education and development, bio-science and advanced manufacturing industries. Shawn holds a bachelor of Journalism from the University of Nebraska at Lincoln and is currently taking graduate courses in Organizational Leadership with an emphasis in strategy and innovation
Aurora Health Care
Troy is the Senior Vice President, Human Resources at Aurora Health Care headquartered in Milwaukee, Wisconsin. Aurora is an integrated health care provider serving communities throughout eastern Wisconsin and northern Illinois. With a comprehensive array of health care resources and access points, Aurora has a broad portfolio of offerings from primary and specialty care, to hospitals, pharmacies, laboratories and home care. Aurora has more than 200 locations and is Wisconsin’s largest private employer with more than 35,000 employees and Providers.
In his role, Troy provides strategic direction and oversight of both a system-wide human resources business partner function and a vibrant employee health organization. He leads a team to ensure effective application of strategic human capital programs, workforce solutions, tools and best practices to anticipate business needs and identify creative solutions to meet those needs. Troy has 20 years of human resources leadership experience in multiple industries including consumer products and durable goods. He has a passion for growing and developing leaders to maximize their impact on the business.
Troy has a bachelor’s degree in education from the University of Wisconsin-Whitewater and master’s in business administration from the University of Wisconsin-Milwaukee. He is a member of the Board of Directors for the State of Wisconsin Habitat for Humanity organization.
AVP, Workforce Relations
Cathy Best began her role as Assistant Vice President of Workforce Relations in Human Resources at Carolinas HealthCare System in November 2012. Carolinas HealthCare System (CHS) is the number one employer in Charlotte, NC, and one of the largest public non-profit healthcare organizations in the nation with 60,000 teammates, 900 care locations, and more than 10 million patient encounters annually.
She is responsible for leading the Workforce Relations function for the Carolinas HealthCare System Medical Group and the Continuing Care Services Division. In this capacity, she provides both strategic and tactical HR leadership to over 16,000 teammates. Her core function is to build and sustain organizational effectiveness and culture through teammate and provider engagement, performance management, and change management.
Prior to joining Carolinas HealthCare System, Cathy was a Senior Human Resources Manager at Amazon.com, Inc., in Lexington, Kentucky. In this capacity, she partnered with the senior leadership team and operations to support the growth, productivity, and people strategies.
Cathy’s Human Resources career started in the manufacturing and operations industry. She has held various leadership positions with increasing responsibility at Ingersoll Rand Company in Davidson, North Carolina; Molson Coors Brewing Company in Elkton, Virginia; Farley & Sathers Candy Company in Chattanooga, Tennessee; and Graphic Packaging International in Charlotte, North Carolina and Malvern, Pennsylvania.
Cathy received her MS in Organization Development and Leadership from Saint Joseph’s University in Philadelphia, Pennsylvania and her BA in Political Science from North Carolina Agricultural and Technical State University in Greensboro, North Carolina.
Cathy believes in investing in herself and others. She completed the University of Michigan, Human Resources Executive Program and is a certified facilitator for PDI 360 Assessments. She currently serves on two boards - The John Crosland School and Child Care Resources, Inc. Cathy recently completed the Leadership Development Institute through the Charlotte Building Initiative. She also served on the Women’s Executive Leadership Team for the 2015 Go Red for Women Campaign in Charlotte.
Cathy believes in giving back and is engaged in several formal mentoring relationships with key talent at Carolinas Healthcare System (e.g. UNIDOS and Women’s Executive Leadership Group) and through the Women’s Inter-Cultural Exchange (WIE). In 2016 she founded the Carolinas Healthcare System Women of HR Networking Group whose mission is to empower women, provide development and exposure opportunities, and strengthen the communities we serve.
When she is not working out, she actively engages in her children’s activities, which include travel baseball, soccer, and Girl Scouts. Cathy and her family reside in Cornelius, North Carolina.
VP, HR Operations
arren is the Vice President of Human Resources Operations at Sanford Health. Darren has over 18 years of experience in the healthcare industry working for highly integrated delivery systems and medical groups. In addition to his Human Resource responsibilities, Darren has over 10 years of experience in organizational and leadership development. He is a trained facilitator with vast experience training some of the best curriculum available from Franklin Covey, Vital Smarts, Partners in Leadership, Studer Group and Development Dimensions International (DDI). Darren is a member of the John Maxwell Team, certified as a coach, trainer and facilitator. He has used this background to design and develop organization-specific leadership development and employee experience programs, which have yielded remarkable results. Darren is an influential leader in healthcare and Human Resources, as well as within his community. Darren earned his bachelor’s degree in business administration from the University of Utah, and master’s degree in Organization Management from the University of Phoenix in Salt Lake City, Utah.