Marc Ramos Head of Education, Google Fiber, and Consumer Operations Training Google
Marc Ramos has been a leader in learning & development, talent and change management for more than 20 years with a focus on both corporate and K-12 teacher training. Most led global instructional design for Google's central People Operations function, and Enterprise EDU's professional development of teachers on how to use Google products to make teaching more efficient and effective. Currently he is leading training for Alphabet's Fiber initiative and Google's global Consumer Training team supporting 3 billion users.
Prior to Google Marc led Red Hat's worldwide sales training function, and had similar learning leadership roles with Oracle, Microsoft and Accenture.
Marc is a graduate from the University of California at Berkeley with a degree in film studies and lives with family in the San Francisco Bay Area.
Sandy Rezendes CLO Citizen’s Bank
There’s no secret to the success Sandy Rezendes has enjoyed throughout her 20+ years as a learning and development leader: an infectious passion for what she does. With more than two decades of experience creating, implementing, and evaluating learning strategies for firms as diverse as Bank of America, Merrill Lynch, Fidelity Investments, Mariner Health Care, BNY Mellon, and Clean Harbors, Sandy has earned a reputation for being an inspirational — and fun — organizational learning expert. With a background in technical, compliance and leadership skills development, she has also led the charge on building sales skills in organizations with over $1B in sales. She is also a natural leader, comfortable managing resources with multi-million dollar budgets as well as working directly with top-level executives seeking to build their organization's performance and capability.
A native of Newport, RI with a BA in History from the University of New Hampshire, Durham and an MS in Learning and Development from Lesley University in Cambridge, MA, Sandy currently serves as Senior Vice President, Chief Learning Officer at Citizens Bank. When not helping set the pace in learning strategies for the financial world, she can be found pursuing her latest passion, leveraging social media for workplace learning.
Kevin Nieman CLO First Horizon National Corporation
Kevin Nieman is the Chief Learning Officer for First Horizon National Corporation where he has served for over 15 years in both line and corporate positions. He has been in the banking industry for over 25 years and in education and training for over 35 years. During his time at First Horizon, the Learning Organization has been recognized consistently by Training Magazine as one of the top Training Organizations in the world.
Kevin is a gifted speaker, facilitator and coach with an uncommon ability to assist audiences in applying what they’ve learned to the real world and to their unique circumstances. His professional interests are focused on leading organizational change, particularly as it relates to defining, developing and sustaining the desired culture in a business to drive bottom line results.
Kevin is a native Memphian, graduated with a degree in Education from the University of Memphis, has been married for 33 years and has two children.
But, what you really need to know about Kevin is:
His passion for his company, his love of learning and his vision to – “Ignite excellence in individual and team performance through learning that inspires execution.”
His personal brand which is: “Helping individuals reach their full potential so they can make a positive difference in the lives of the people they serve.”
Kimo Kippen CLO Hilton Worldwide
Kimo Kippen is Chief Learning Officer at Hilton Worldwide, based in McLean Virginia. Due to his successes in this position, CLO Magazine recently named Kimo CLO of the Year. Kimo was recently selected as the chairman of the board of directors for the Asian & Pacific Islander American Scholarship Fund (APIASF) of which Hilton Worldwide is a founding member. Kimo has served as the chairman of the board of the Association for Talent Development (formerly, American Society for Training & Development) in 2007 and is a member of the organization’s Public Policy Council. Kimo also sits on the board for the Council for Adult and Experiential Learning (CAEL) and is actively involved with Business Champions as a representative for Hilton Worldwide. Prior to joining Hilton, Kippen worked for Marriott International for 21 years. In his last position there, he was responsible for the Center of Excellence for Learning. Before this, he led management engagement for the enterprise. He also has served as vice president of human resources for Renaissance Hotels and Resorts, North America. Kippen holds an M.S. in career and human resource development from Rochester Institute of Technology, a B.S. from the University of Hawaii, and is a graduate of the Gestalt Institute of Cleveland's Post Graduate Program.
Cheryl Harris Director of Talent Development American Airlines
Cheryl Harris is the Director of Talent Development at American Airlines. She is reinventing talent management at American, the world’s largest airline after merging with US Airways in December 2013. Her team provides tools for leaders to identify and develop their talent, including: performance management, succession planning, leadership and targeted development, assessments, organization development, and executive coaches.
Some key initiatives while at American include: supporting new culture post-merger through team and leadership programs; implementation of continuous talent conversations approach; developing new Emerging Leaders (HiPo) Programs; development of selection processes for Flight Attendants and Pilots; and focus on improving effectiveness of a new joint business between American, British Airways, and Iberia.
Prior to American, Cheryl consulted to various companies while conducting research and publishing in the area of collaborative work systems. Cheryl holds a Ph.D. in Industrial/Organizational Psychology from the University of North Texas and a B.A. in psychology from the University of Texas at Austin. Human Resource Executive magazine recognized Cheryl as an HR Rising Star in 2015.
Lawrence Hourihan Chief Revenue Officer Refined Data Solutions
Lawrence has more than 20 years of experience in learning markets - spanning content development and deployment, leadership assessment and development, as well as training, continuing education, professional development, coaching and organizational design work. He has engaged many organizations in their transformational journey from inside the tent and as an external support/ SME. He is a seasoned leader and accomplished functional manager in start-up, small cap entrepreneurial, and Fortune 500 companies – helping create and foster cultural change to generate growth. He spent the last several years developing next generation learning models to enable transformation at scale.
Lawrence holds a B.A. in Literature, an M.A. in Comparative Literature and an MBA from University of Toronto’s Rotman School of Management. His academic background mirrors his professional desire to grow and learn.
Lynne Bamford CLO NorthShore University HealthSystem
Lynne has enjoyed over 20 years in Talent Development and considers herself “a business person who helps solve people problems.”
She currently serves as Chief Learning Officer at NorthShore University HealthSystem, an integrated healthcare provider with approximately 10,000 employees based in suburban Chicago.
Her passion for learning has driven her to reinvent herself - and her career - over the years. Initially enthralled by the pursuit of power and fortune, she completed her MBA at NYU and worked in Commercial Real Estate Finance for several years before finally acknowledging she no longer had enthusiasm for the work (In her defense, it was the 80’s). By then, she had discovered an interest in corporate training. She leveraged her natural facilitation skills and love of learning to transition into Learning & Development and has never (okay, rarely) looked back.
She currently leads a team of 50 professionals who drive learning and development across NorthShore through Epic (electronic medical record) training, leadership development, e-learning design and implementation, and training administration.
Lynne’s belief that learning drives performance has also sparked a passion for meaningful metrics. Over the years she has spent many hours with patient clients and long-suffering teammates in her pursuit to quantify the value of learning.
Stuart Jackson VP Organizational Development & Learning Ralph Lauren
Stuart Jackson has worked in the fields of organizational development, learning and human resources for the last 25 years. He has extensive experience working across all organizational levels creating, promoting, and delivering training solutions designed to support the organization’s business strategy. Stuart is passionate about creating interactive learning experiences in all the roles he has held within the US and across Europe.
Currently, Stuart is the Vice President of Organizational Development and Learning at Ralph Lauren. Where he has set the strategic training direction for over 20,000 employees. Stuart has built the learning departments capabilities in areas such as needs assessment, curriculum design, ELearning development and the digital learning platform. He has also defined a structured and robust learning curriculum that addresses both job skills and leadership competency training and mentoring.
Prior to this role, Stuart served at several organizations leading in generalist and specialist roles. He has designed and delivered successful programs in management development, team building, diversity, change management, performance management for companies including DIESEL, Levi Strauss & Co. and The Body Shop Int. His work has always been focused on supporting the strategic talent needs of the organization.
Stuart is a certified executive coach, a graduate member of the Institute of Personnel and Development, Bachelor of Science degree in Psychology.